Chad Thompson brings over 20 years of expertise in training, coaching, organizational and program development. A specialist in corporate culture, he works with clients to align their culture with their mission, goals and desired outcomes. Having these strategic elements in place positions them to optimize their existing leadership team as well as recruit and onboard high-performing new leaders.
Professional Focus
- Over 20 years’ experience in leadership development, training, coaching, organizational development, program design and implementation
- Specialization in corporate culture development and activation, along with onboarding and orientation development, design and delivery
- Dynamic leader and subject matter expert, public speaker, presenter and facilitator
- ICF-Certified Coach (in progress)
Business Expertise
- Program Manager, Organizational Development for WestJet; prior roles included Inflight Performance and Support Manager
- Sales and Marketing Specialist with Samsung Electronics
- Owner / Program Director at NITOR First Aid Inc.; started the business, developed and facilitated training programs; managed daily operations and staff recruitment
- Operations Training Manager and Director of Customer Care at NITOR Inc.; developed and delivered an employee training program
- Children’s Programming Manager for Disney Cruise Lines; key trainer, responsible for cast member training and development
- Started career at Walt Disney World, One of 3 Canadian representatives selected out of 8,000 for International College Exchange Program; achieved management role; originated the role of “Super Greeter” and developed training programs
Sector Expertise
- Consulting
- Travel, Hospitality & Leisure
- Technology
- Not-for-Profit
Education & Certifications
- Certified Coach, Coach U
- International Coaching Federation (ICF) Certification (in progress)
- Project Management Certification, SAIT (Southern Alberta Institute of Technology)
- Adult Education at St. Francis Xavier University, Toronto
- Dual associate’s degrees from the University of Central Florida
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