Chad Thompson brings over 20 years of expertise in training, coaching, organizational and program development. A specialist in corporate culture, he works with clients to align their culture with their mission, goals and desired outcomes. Having these strategic elements in place positions them to optimize their existing leadership team as well as recruit and onboard high-performing new leaders.
Professional Focus
Over 20 years’ experience in leadership development, training, coaching, organizational development, program design and implementation
Specialization in corporate culture development and activation, along with onboarding and orientation development, design and delivery
Dynamic leader and subject matter expert, public speaker, presenter and facilitator
ICF-Certified Coach (in progress)
Business Expertise
Program Manager, Organizational Development for WestJet; prior roles included Inflight Performance and Support Manager
Sales and Marketing Specialist with Samsung Electronics
Owner / Program Director at NITOR First Aid Inc.; started the business, developed and facilitated training programs; managed daily operations and staff recruitment
Operations Training Manager and Director of Customer Care at NITOR Inc.; developed and delivered an employee training program
Children’s Programming Manager for Disney Cruise Lines; key trainer, responsible for cast member training and development
Started career at Walt Disney World, One of 3 Canadian representatives selected out of 8,000 for International College Exchange Program; achieved management role; originated the role of “Super Greeter” and developed training programs
Sector Expertise
Consulting
Travel, Hospitality & Leisure
Technology
Not-for-Profit
Education & Certifications
Certified Coach, Coach U
International Coaching Federation (ICF) Certification (in progress)
Project Management Certification, SAIT (Southern Alberta Institute of Technology)
Adult Education at St. Francis Xavier University, Toronto
Dual associate’s degrees from the University of Central Florida
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