Chad Thompson

Professional Focus

• Over 20 years’ experience in leadership development, training, coaching, organizational development, program design and implementation
• Specialization in corporate culture development and activation, along with onboarding and orientation development, design and delivery
• Dynamic leader and subject matter expert, public speaker, presenter and facilitator
• ICF-Certified Coach (in progress)

Business Expertise

• Program Manager, Organizational Development for WestJet; prior roles included Inflight Performance and Support Manager
• Sales and Marketing Specialist with Samsung Electronics
• Owner / Program Director at NITOR First Aid Inc.; started the business, developed and facilitated training programs; managed daily operations and staff recruitment
• Operations Training Manager and Director of Customer Care at NITOR Inc.; developed and delivered an employee training program
• Children’s Programming Manager for Disney Cruise Lines; key trainer, responsible for cast member training and development
• Started career at Walt Disney World, One of 3 Canadian representatives selected out of 8,000 for International College Exchange Program; achieved management role; originated the role of “Super Greeter” and developed training programs

Sector Expertise

• Consulting
• Travel, Hospitality & Leisure
• Technology
• Not-for-Profit

Education & Certifications

• Certified Coach, Coach U
• International Coaching Federation (ICF) Certification (in progress)
• Project Management Certification, SAIT (Southern Alberta Institute of Technology)
• Adult Education at St. Francis Xavier University, Toronto
• Dual associate’s degrees from the University of Central Florida