Marta Santos

Professional Focus

• 20 years’ experience in leadership consulting and human resources, including senior executive roles in Europe and Africa
• Deep expertise in leadership assessment and development, HR strategy, HR transformation, performance management, change management, culture change, employee experience, organizational design, recruitment, and retention
• Broad industry experience including significant projects in oil & gas, mining, consumer products, utilities, and financial services
• Native Portuguese, proficient in English, French and Spanish

Business Expertise

• Chief Human Resources Officer (CHRO), member of the Board of Directors at Arriva Group Portugal
• Associate Partner at EY (Ernst & Young); promoted from Senior Manager, People Advisory Services; responsible for HR Advisory in Portugal, Angola and Mozambique; EY Growth Navigator SuperCoach
• Strategic HR Program Coordinator - Executive Education and HR Management Teacher at Católica Lisbon School of Business & Economics and Universidade Católica de Angola
• Manager, Human Capital Advisory at Deloitte
• Partner at África Recursos Humanos; responsible for international markets
• HR Director at Grupo Refriango; led HR strategy and operations in Portugal and Angola
• Head of People, Performance and Culture and Senior Manager at KPMG; business performance, skills assessment and culture change advisory
• Human Resources Manager at Namkwang International Engineering & Construction
• Teacher at Universidade Agostinho Neto and Universidade Católica de Angola; human resources management, sociology, social sciences methodology, social investigation
• Human Resources Manager at Somague Engenharia Angola
• Junior Consultant at Seguro Directo

Practice Membership

Global Industry Practices

• Industrial

Global Cross Sector Practices

• Human Resources

Additional Expertise

• Professional Services - Consulting
• Consumer Products
• Mining
• Utilities
• Oil & Gas
• Banking and Finance

Education & Certifications

• Coaching Certification from ICCG, an EMCC (European Mentoring and Coaching Council)-accredited certification
• Master’s degree in human resources from Universidad Complutense de Madrid
• Bachelor’s degree from University of Lisbon Institute of Social and Political Sciences
• Leadership & Innovation Certification, MIT Professional Education
• Train-the-Trainer Certification, KPMG
• Team Management Systems Accreditation, TMS Profiles