Cost pressures across the care lifecycle mean insurers need more collaborative leaders. Market share, growth and innovation depend on greater engagement with partners, providers and customers.
We connect our clients with innovative business leaders and corporate functional experts, covering:
Customer and patient engagement in their own healthcare extends across the care lifecycle, from prevention and insurance to monitoring and health outcomes.
More consumer-oriented and tech-enabled, the industry increasingly aligns the interests of customers with providers. Higher deductibles for patients and rising medical expenses are being met with new tools and services provided by insurance companies, healthcare providers and new entrants from sectors such as technology, telecoms and retail.
This is driving health insurers to revise the fundamentals of their business models, hiring leaders to drive closer engagement with customers, align the business to changing behaviours and anticipate emerging risks. In an evolving ecosystem, these leaders need to direct every resource towards creating a customer-centric, flexible and cost-efficient organisation: one that maintains core insurance capabilities, while entering collaborative partnerships that leverage automation and other new opportunities.
We help clients to acquire dynamic industry leaders and digital change-makers – such as chief information officers, chief digital officers and chief information security officers – working closely with our technology and financial services colleagues to find the right people for a new future.
Boyden partners have the experience, industry access and gravitas to deliver exceptional results. They are search experts, professional advisors and personal mentors.
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