How technology is changing the role of CHROs and senior HR executives.
“In the world of high-speed, disruptive technological changes, people will continue to play a key role when it comes to transforming new tech into real results and achievements.”
Harting, South America
The vast majority of human resources executives – 94% – believe it is important that they play a critical role in developing strategies to deploy technology and AI solutions at their companies, while 55% say it is very important.
“It is imperative that companies drive technological changes that improve the HR function. New technology will help with cultivating and energizing both current and future employees, while simultaneously driving engagement and retention.”
Karen Brandenburg Viera
Senior VP of Human Resources and Internal Communications
There is, however, a slight gap between what HR executives hope to see and how these changes are actually unfolding. While 94% believe it is important that they are involved, only 86% of HR decision makers say they are actually involved in developing the strategy necessary to deploy technology and AI solutions at their organizations.
This lack of alignment between expectations and reality could perhaps be attributed to a skills gap. While traditionally the role of HR has largely been focused on communications, new technology is shifting the skills required of HR professionals.
As Birger Svendsen, Managing Partner, Boyden Norway and EMEA Leader, Human Resources Practice says, “Companies are transforming to cope with the new realities of digital, and this has a tremendous impact on both human assets and the role of the CHRO.”