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The Future Role of the CIO: Part 1

Boyden's Patrick Naef explains the evolving role of the CIO during times of digital transformation in part 1 of The Future Role of the CIO' series.

By Patrick Naef

  • IT is no longer just a support function but becomes a strategic asset and core of the business: from cost to value add
  • Convergence of process and product IT
  • De-materialisation: from hardware to software, SW-defined products
  • Open innovation using technology as a core resource
  • Every leader needs to become a digital leader or "who needs a CDO?"
  • The times of the centralised IT organisations are over or “shadow IT, what's wrong with it?”
  • Digital natives enter the workforce: networks instead of hierarchies
  • Shorter time-to-market cycles: everything becomes agile
  • Control over IT procurement moves to the users
  • Reverse the outsourcing madness -> back-sourcing
  • Technology becomes a topic for boards of directors
  • Increasing cyber threats

The impact of the above outlined trends will result in a number of changes that "traditional" CIOs will have to carefully think about if they want to stay relevant within their companies. In my view, the only way for established CIOs to survive in their roles is to drastically disrupt and re-invent themselves.

The changes discussed in the following chapters are in no way conclusive, but it has already become apparent that they are significant enough to call into question the traditional role of the CIO.

About the Author

Patrick Naef
Patrick Naef
Managing Partner, Switzerland

Patrick Naef is both a seasoned technology executive and a highly regarded consultant with vast expertise in digital transformation. He also has sector-specific expertise in airlines, aviation and other industries, gained through more than 20 years in senior leadership roles. Patrick brings a global perspective, having worked in various countries in Europe, the Middle East and Asia-Pacific.

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