New competitors, the high cost of social media ads, and acquisitions by big retailers are making the direct-to-consumer business harder for its pioneers.
Under the leadership of new CEO Andy Jassy, Amazon is entering the department store arena, having lagged competitors in physical and omnichannel retail.
How can global business leaders deliver on ambitions of growth and reinvention?
Perspectives from Boyden's Consumer Products Experts
Uncertain post-pandemic consumer habits and new online competitors pose challenges to the French beauty industry giant, and to FMCG firms everywhere.
Perspectives from Boyden's Consumer Digital Experts
Curbside pickup has become indispensable in retail, especially for big chains. But what does it take to turn the safety-conscious service into a sales engine?
Perspectives from Boyden's Retail Experts
With Jeff Bezos stepping down as CEO of ecommerce giant Amazon, the man set to replace him, Andy Jassy, will inherit a vast empire and face great expectations.