A crisis-proven interim project manager with many years of experience in change management especially from complex projects, takes over a construction venture for the completion and commissioning of a hospital that has spiraled out of control.
Our client is a leading global provider for hospitals and other healthcare facilities, and is part of a global operating group (group sales EUR 36 billion). With 22,000 employees worldwide, it has a turnover of EUR 2.2 billion. As an international player in the healthcare segment, it has realized more than 960 projects in more than 95 countries.
At the start of the project, our interim manager finds a completely overloaded project team. The previous project manager is on the verge of termination due to burnout. As a result of poor project management, there is a threat of contractual penalties and a significant budget overrun that must be avoided.
The interim project manager clarifies the situation around the hospital construction, which has become unbalanced. He relieves the internal project management and makes a significant contribution to improving motivation and raising the spirits of the team. In a very short time, he succeeded in rebuilding the trust that had been lost. He brings a systematic approach to the construction process and increases the efficiency and effectiveness of the project with the aim of ensuring the completion of construction work, and eliminating deficiencies, so that no obstacles stand in the way of commissioningand formal handover tothe operators.
Through the implementation of an interim management solution and the many years of expertise of the interim manager, the following urgently needed measures can be implemented in the shortest time possible:
"The interim manager brought about significant improvements on the construction site and in the project team in a short period of time through an extraordinary effort. In a tense overall situation, he made a significant contribution to bringing about a successful turnaround through high personal commitment and structural improvements. The interim project manager gained strong acceptance within the project team and the client's management and demonstrated leadership in a phase with very high deadline pressure. This is not only based on sound technical knowledge, but also on clear communication and an empathetic and cooperative leadership style, through these this project outstandingly led to success." Boyden’s Client: global hospital provider