Case Study

Driving Innovation: Recruiting Tech-Savvy Leadership in the Insurance Industry

This case study highlights the recruitment strategy of a tech-savvy independent director for a leading insurance provider in the trucking industry, emphasizing the alignment between expertise in technology and investment.

By Karen Kosiba Edwards

The Client

Our client is a fourth-generation, family-owned company based in the southeastern United States, serving as a nationwide specialty insurance provider to the trucking industry. Recognized in 2023 as one of Ward’s 50 Top Performing Insurance Companies, our client distinguishes itself through its dedication to delivering value and expertise in motor carrier insurance solutions via wholesale distribution partners. The company has pioneered an innovative usage model using telematics to tailor monthly liability insurance premiums for eligible clients. 

The Challenge

Boyden was engaged to support the Board in recruiting an independent, non-family-member director possessing substantial technology and investment acumen.

The Solution

Working with the Board’s Nominating Committee, comprised of five members, Boyden facilitated the creation of a matrix to pinpoint the most critical attributes, skills, and background required of a new independent director. The objective was to complement the existing expertise on the Board. Notably, the committee determined that while insurance industry experience held significance, it was secondary to possessing leading technology industry skills and investment background.

The Results

Boyden presented a diverse slate of ten candidates, in addition to four nominees proposed by the Board. Following video interviews with five candidates, the Committee extended invitations to three individuals for in-person interviews at the corporate headquarters. The selected finalist, introduced by Boyden, emerged as a global technology and strategy executive with prior experience chairing the Nominating and Corporate Governance Committee of a public company board. She also brought valuable prior experience within the insurance industry, further enriching her suitability for the role.

Discover how tech-savvy leadership is driving innovation in the insurance industry. For more insights or assistance, reach out to Karen Kosiba Edwards for further details and collaboration opportunities.

About the Author
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