Case Study

Interim Manufacturing Director

By Claire Lauder

The Client

A well renowned brand providing non-woven medical supplies to both the NHS and MOD also to the commercial and Industrial sectors.

"Frank quickly understood what was required, setting up regular understandable reporting groups and systems to ensure the correct and appropriate metrics were monitored and actioned. Frank focused the teams through his “just do 4 things” action and objectives system. This provided quick and effective results. OTIF results improved month on month under his leadership. Frank also introduced 5s projects, engaging with all employees, involving and educating them to understand and apply these principals. Frank is very high energy and focus and is an effective change agent." HRD

The Challenge

The objective was to support the loss-making business in the north west while maintaining the profit-making facility in the South West Mentor and support the CEO in his goal to grow the business and develop the corporate vision for the new division.

The processing business (based in Bolton) was failing in its attempt to service the customer requirements which were disproportionately usurping the Director’s time to establish and grow the business by

Finally, the interim was required to re-energize the organization and strengthen the management and sales teams, whilst establishing structures and processes to secure sustainable growth.

The Solution

Organize the internal and external sales teams improving margins and growth. Win the confidence of the entire workforce and give manufacturing a much higher profile within the businesses. To chair the morning operations meeting and establish it as a forum of actions.

Ensure other departments supported Operations during the challenges – drawing conclusions and implementing actions promptly.

The Results

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