Boyden is pleased to share the appointment news of Svina Dhaliwal, a recruitment led by Andrew Dumont

Toronto, ON - Aug 01 2023

The Board is pleased to announce the appointment of Svina Dhaliwal as the new Chief Administrative Officer of the Toronto Police Service (the Service) effective August 1, 2023.

Under the Police Services Act, the Board has the responsibility of appointing Command Members, the Deputy Chiefs and the Chief Administrative Officer (CAO).  The CAO leads all aspects of the Service’s fiscal, people, culture and equity related areas. This includes the development of a strategic, evidence-based planning approach to stabilize funding that addresses key public safety investments that are required to keep the City of Toronto safe. The CAO also oversees the Toronto Police College, Wellness, Labour Relations, Talent Acquisition, Equity, Inclusion and Human Rights, Workforce Planning, Fleet, Procurement, and Facilities Management.

In announcing the appointment, Chair Ann Morgan said that “the Board is extremely pleased to make this announcement, and has great faith in Interim CAO Dhaliwal as a bold, bright and progressive leader who will continue to move the Service forward on a path of continued reform and transformation.”  

Svina Dhaliwal joined the Service in 2018 as the Director of Finance and Business Management, and, in 2022, became the Interim Director of People and Culture. In that role, she oversaw all aspects of a Service Member’s employment journey with the organization; hiring, training, wellness, equity and inclusion, payroll and benefits, labour relations, workforce analytics and human resource strategy. Following the retirement of CAO Tony Veneziano, Svina Dhaliwal was appointed to the role of CAO on an acting basis.  In her Interim CAO role, she led the Service in the development of the 2023 budgets, including the community consultation and engagement that informed it, continuing the modernization of the budget to a services/product-based approach.

Experienced in dealing with highly-sensitive and complex issues, Interim CAO Dhaliwal is a visionary and transformative leader who brings a continuous improvement mindset, and has directed significant projects and programs aimed at advancing organizations’ modernization agendas.

At the Service, she has overseen key strategic priorities such as the Service’s commitment to financial transparency, Member wellness, creating an inclusive and respectful workplace, the Service’s pandemic recovery response, human resource and timekeeping processes and systems, and increasing the diversity of the Service’s workforce to reflect the City we serve.

Interim CAO Dhaliwal has 20 years of experience in both public and private sectors specializing in corporate planning, finance operations, human resource operations, IT-enabled change, equity and diversity and project management.

“I have seen Svina’s consistent ability to drive change firsthand and have the utmost confidence in the board’s decision to appoint her as the Service’s new CAO,” said Chief Demkiw. “I look forward to continuing to have Svina as a part of my Command team, as we work together to improve trust in and within the Service, accelerate reform, and ensure key public safety investments are in place to support safer communities.”

Prior to joining the Service in January 2018, Interim CAO Dhaliwal spent more than ten years at IBM Global Business Services, where she held progressively senior and national transformation roles. She started her career working at Canada Revenue Agency and CIBC Wood Gundy. 

Interim CAO Dhaliwal volunteers her time as a Board of Director for the Ontario Shores Centre for Mental Health Sciences Foundation and also as a financial literacy volunteer with the Chartered Professional Accountants of Ontario. She also serves as Co-Chair for the Toronto Police Service’s French Community Consultative Committee.

Dubi Kanengisser, the Board’s Executive Director, stated that “we look forward to continuing to work with Interim CAO Dhaliwal to advance the Board’s priorities and initiatives, and in particular, those focused on recruitment, equity and diversity and budget transparency.”

Original Source: Toronto Police Services Boards News

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