Our bespoke approach to leadership solutions is aligned to the requirements of our global and emerging clients
Our clients include global luxury groups, fashion houses, family-owned businesses as well as private equity firms. We partner with each to discover CEOs, creative leaders, members of board of directors as well as senior functional leaders. We offer a powerful combination of our global perspective combined with our deep regional knowledge of the luxury market, spanning across Europe, the Middle East, the Americas and Asia.
After years of exponential growth, the luxury industry is entering a more mature growth phase. The future will be characterized by disruptive innovations through various technologies and financial tools. These changes are central to the evolution of all major business processes as well as to the customer experience for luxury brands.
Success in the future Luxury 2.0 will be linked to the ability to provide a superior customer experience for customers in emerging and developed markets across all touch points, product and design creativity and uniqueness, excellence in delivery and quality of customer services.
As demographics change and product innovation evolves, we advise CEOs and boards on expanding their businesses and addressing strategic opportunities in a global market. Next generation consumers in developed and emerging economies, new growth segments, continual innovation, expansion of ecommerce and reconfiguration of the retail network require building a sustainable affinity with the consumer to achieve long-term relationships. The definition of “Luxury” is evolving beyond fashion and jewelry, to consumer electronics, automotive, premium household products and other products.
Building brand loyalty requires that senior leadership possess the skills that transcend the traditional norm: navigating ambiguity, the use of technology and ecommerce to sustain and grow customer relationships. Commercial and creative leadership is evolving to build upon transformation and continual innovation in meeting the requirements and demands of emerging and global opportunities.
We partner with clients to achieve innovative leadership solutions. Looking to expertise and knowledge developed in other sectors, the luxury category can meet these new challenges in creative and innovative ways.
In the expanding luxury sector, we connect great companies with great leaders.
Boyden partners have the experience, industry access and gravitas to deliver exceptional results. They are search experts, professional advisors and personal mentors.
We share our knowledge of topical issues in special reports, interviews and blogs. If you are interested in a specific topic, please ask your Boyden partner or contact our local office.