Executive Brief

President & Chief Executive Officer
Vancouver City Savings Credit Union (Vancity)

August 2023

About Vancity

When Vancity formed in 1946, their founders set out to do something different – something to help each other and their communities. As a financial co-operative, Vancity exists for the sole benefit of their members and their communities and, as a result, they act in members’ best interest. This often means taking risks and breaking norms. Even their founding members pushed the envelope of what was common practice among credit unions at the time.

Canadian credit unions were established in the early 20th century, emerging at a time when banks made it difficult for the average citizen to borrow or invest. In the early days most credit unions formed around a common bond, such as a workplace, trade, church or ethnic affiliation. This made sense given that the original idea behind credit unions was to lend money on the basis of character rather than wealth or property. The common-bond credit unions increased access to credit, but left out those who didn't belong to one of these groups. Soon a few credit union activists began promoting the idea of an open or community-based credit union in Vancouver that would allow any resident of the city to join. Although it was a rather unorthodox idea at the time, supporters of the idea were passionate.

On September 28, 1946, 14 Vancouverites signed a charter to establish an open-bond credit union called Vancouver City Savings Credit Union. About two weeks later—October 11, 1946—the credit union became official. Today, Vancouver City Savings Credit Union, known simply as Vancity, is Canada's largest community credit union. Vancity was always, and remains, a credit union committed to a clean and fair world. They develop innovative products and build partnerships with communities to address their members' needs. With 54 branches in Metro Vancouver, the Fraser Valley, Victoria, Squamish, and Alert Bay, Vancity serves more 550,000 member-owners and their communities in the Coast Salish and Kwakwaka'wakw territories. Vancity uses their assets to help achieve their vision of a transformed economy that protects the earth and guarantees equity for all.

Vancity’s subsidiaries include Vancity Investment Management Ltd. (VCIM) and Vancity Community Investment Bank (VCIB), which operates primarily from Toronto, Ontario, on the territory of multiple Indigenous nations, including the Haudenosaunee and the treaty territory of the Mississauga of the Credit.

Today, Vancity has 2700+ purpose-driven staff working in 54 branches and head office. Approximately 30% of staff are unionized: the majority in the BC General Employees’ Union (BCGEU) and a smaller percentage in the Public and Private Workers of Canada (PPWC)

Learn more about Vancity, here and here.

By the Numbers

Members: 560,000+
Assets plus assets under administration: $33.2 billion
Assets: $26.6 billion
Branches: 54
Employees: 2,721
Shared Success: $444.4 million shared with communities since 1994

The Vancity Difference

  • Vancity was founded in 1946 to provide financial services to people from all walks of life.
  • Vancity offers a full range of financial products and services for individualsbusinesses and not-for-profit organizations, including daily banking, investments, mortgages, loans, and credit cards.
  • Vancity is a co-operative, which means they are owned by their members and democratically controlled on the basis of one member, one vote.
  • Vancity is committed to values-based banking and joined the Global Alliance for Banking on Values in 2010.
  • Vancity shares 30% of its net profits with members and communities—they've shared over $444.4 million with members and communities through Shared Success since 1994.
  • Vancity employs more than 2,700 people and has been recognized as one of Canada's Top 100 Employers, as ranked by The Globe & Mail.
  • Vancity is the largest private-sector Living Wage employer in Canada.
  • Vancity's innovative approach to serving the financial needs of its members and the community has led to a number of firsts among Canadian financial institutions and the first to become carbon neutral.
  • In April 2021, Vancity became the first Canadian financial institution to join the Net-Zero Banking Alliance, showcasing their commitment to building a clean and fair world and underscoring their ambition to reach net-zero by 2040 across all their mortgages and loans.

Vision & Values

Vision

At Vancity, our vision is a transformed economy that protects the earth and guarantees equity for all. This vision captures our aspirations and guides our work to be a financial force for change.

As Canada's largest credit union, we offer financial products and expert advice that help with current and future challenges. We work with community partners to address big problems where we live. We advocate for the environment and for equity. We lead with our values to help with real-life needs.

We’re not afraid to call for change and invite people to join us to prove that where you bank can change everything.

Vancity is a co-operative.

A co-operative is a jointly owned and democratically controlled enterprise that supports the common economic, social, and cultural needs of its members.

Vancity is a financial services co-operative, owned by more than 560,000 members and democratically controlled on the basis of one member, one vote. Vancity provides those members with a range of financial products and services to help them meet their financial goals and build their personal wealth. They also strengthen their community by turning their members’ deposits into millions of dollars of credit, shared profits, and community investments to support local economic, social and environmental initiatives.

Co-operatives are different

Co-operatives differ from other businesses in some important ways:

Values in Action

As a values-based financial co-operative, Vancity is committed to transforming how banking is done so they can help their members and their local communities thrive financially, socially and environmentally.

Global Alliance for Banking on Values

Vancity is a part of a global values-based banking movement backed by 54 financial institutions and 10 supporting partners operating in countries across Asia, Africa, Australia, South and North America and Europe. Collectively they serve close to 50 million customers through 60,000 co-workers.

Investing in communities

Vancity multiplies the power of members’ deposits by lending to and investing in local businesses, organizations and initiatives that create positive economic, social and environmental impact.

Financial literacy and basic banking

As part of Vancity’s commitment to build their members’ wealth and well-being they’ve developed a number of financial education initiatives for individuals, businesses and organizations.

Ethical Principles

Ethical Principles guide Vancity’s choice of business relationships and helps them develop opportunities with organizations that are taking steps to improve their social, ethical, and environmental performance.

Living Wage

Vancity is the largest private-sector organization in Canada to support the Living Wage—a higher standard that reflects the real cost of living in the Metro Vancouver area.

Socially Responsible Investing

More and more people want to build their personal wealth by investing in companies that seek to make a positive difference in the world. It is called Socially Responsible Investing and Vancity offers it to members.

Vancity’s integrated annual reporting reflects how they address social, environmental, and economic factors in all aspects of their business and collaborate with others to build a clean and fair world.

People. Planet. Profit.

Vancity looks after it all. As they grow, their influence on financial inclusion, environmental sustainability and the economic resilience of their communities grows too. In the past year:

3,008 affordable housing units
were constructed or renovated with funding from Vancity.

$13.9 million shared
with members and their community through Shared Success — Vancity’s program for sharing 30% of profits.

$4.1 billion in deferred loans
to support members facing financial hardship due to the pandemic.

Strategic Priorities

Vancity’s plans and actions will continue to be guided by a clear strategy anchored in their values, vision, and the needs of the members, communities, and employees. As they look ahead to 2023, their goals remain the same:

Read the full Vancity 2022 Annual Report

View additional reports:

Governance & Leadership

For Vancity, governance is the manner in which the Board of Directors sets and guides the overall direction of the credit union to ensure its success, as both a viable business, and a socially, environmentally and economically responsible financial co-operative that is aligned with the interests and values of its members, employees and external stakeholders.

Board of Directors

The Board is members’ voice at Vancity. Nine directors, elected by members, each serving a three-year term. Directors can serve up to four consecutive terms if re-elected by the membership.

Rita Parikh, Chair

Elected in 2016, serving a third term (2022-2025)

Bill Chan, Director

Elected in 2018, serving a second term (2021-2024)

Joel DeYoung, Director

Elected in 2019, serving a second term (2022-2024)

Maegen Giltrow, Director

Elected in 2021, serving a first term (2021-2024)

Opreet Kang, Director

Elected in 2023, serving a first term (2023-2026)

Patrick Nangle, Director

Elected in 2020, serving a second term (2022-2025)

Heather O'Hara, Director

Elected in 2023, serving a first term (2023-2026)

Kristen Rivers, Director

Elected in 2022, serving a first term (2022-2025)

Christie Stephenson, Director

Elected in 2020, serving a second term (2023-2026)

Meet the Board

Executive Leadership Team

A strong management team provides the Board with the information and expert advice it needs to make good, consistent and sound decisions.

Vacant

President & CEO

Nezihe Aquino

Interim President and CEO

Clayton Buckingham

Chief Financial Officer

Jonathan Fowlie

Chief External Relations Officer

Dave Perri

Chief Member Services Officer

Edward Olson

Chief Equity and People Officer

Janelle Aaker

Chief Equity and People Officer

Wendy Murphy

Chief Technology and Information Officer

Meet the Executive Leadership Team

Organizational Chart

Learn more about governance and leadership

Learn more:

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