The Business Times explores the growing demand for Chiefs of Staff as CEOs navigate increasing complexity, with insights from Boyden Managing Partner Craig Stevens on why the role has become an essential strategic partner in today's business environment.
Zoe Thompson is a strategic advisor and leader with over 30 years of experience helping organizations navigate transformation, performance, leadership, and workforce challenges. She has built longstanding relationships with senior executives across sectors and earned recognition for her ability to integrate commercial, operational, and human capital agendas and deliver concrete business results.
Professional Focus
- More than 30 years of experience, including as an account lead partner, with top global consulting firms, guiding executive teams at major multinational corporations and other complex organizations through growth, transformation, and business challenges
- Partners with clients across a range of sectors spanning energy, oilfield services, healthcare, financial services, industrial, and professional services
- Extensive background partnering with executive teams on strategy, transformation, leadership alignment, and organizational performance initiatives
- Speaker, panelist, and guest lecturer at industry, academic, and community forums, including The Atlantic Festival, Social Innovation Summit, and Ideagen Global Innovation Summit; published in the World Economic Forum’s Agenda, Fair360, and other publications
Business Expertise
- Principal (Equity Partner) at KPMG; led Human Capital Practice for Energy, Natural Resources & Chemicals (ENRC) sector and national People Management Leader for People & Change Practice; advised Fortune 50 energy companies and other global organizations across sectors; founded U.S. Social Strategy Practice
- Managing Director, Human Performance and Resources Practices at Accenture; led large-scale transformation and human performance (HPM) programs for energy, utilities, industrial, and financial services clients; promoted from Analyst - Managing Director role
Additional Expertise
- Energy
- Oilfield Services
- Utilities
- Healthcare
- Financial Services
- Industrial
- Professional Services
Areas of Expertise
Education & Certifications
- Bachelor’s degree in Economics and Religion from Trinity University, San Antonio
Affiliations & Awards
- Inaugural Executive in Residence, Neidorff School of Business, Trinity University
- Corporate Fellow and Adjunct Professor, Marilyn Davies College of Business, University of Houston-Downtown
- Member, Trinity University Board of Visitors
- Member, Southwestern University Board of Visitors
- Graduate, Center for Houston’s Future Business/Civic Leadership Forum (2017)
- Board Member, Holt International Children’s Services (2015-2022)
- Board Member, Houston A+ Challenge (2014-2020)
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As CEOs navigate the growing complexity of the AI era, demand for chiefs of staff is surging as organizations seek trusted strategic advisors who can help leaders prioritize, execute, and solve critical business challenges.
Rising shareholder activism is increasing board scrutiny around CEO succession planning. Boyden's Craig Stevens discusses the importance of ongoing succession preparedness, leadership benchmarking, emergency plans, and effective CEO transitions.
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